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frequently asked questions

Here you’ll find answers to frequently asked questions about Muros decorative wall panels. For any questions, comments or additional information our team will be happy to help you. Please also contact us prior to purchase or use should you be unsure about any information provided or any aspect of using Muros Wall Panels.

about muros wall panels

how heavy are panels?

Muros Wall Panels are thin and manufactured using a fibreglass base. The resulting product is light and easy to handle. Average panel weight varies by design and is approximately 6kg - 8kg per m², or 28kgs to 33kgs per 4.3m² wall panel. The lightweight construction means weight is rarely an issue i.e. no building engineering reports or strenthening work are required for structural compliance.

how thick are panels?

For the majority of styles, panel thickness ranges between 16mm and 22mms. Depth varies by design: 10mm at the thinest, and 45mm for a dramatic deep panel textures. The thin panel design means a desired look and feel can be achieved without taking up valuable space and weight (as would happen using large and heavy natural materials).

specification

areas of use

are panels suitable to be installed around fireplaces and log burners?

Every month Muros Wall Panels are installed in and around fireplaces. It is a popular application and Muros has been supplying fireplace projects for many years. Muros Wall Panels are robust and durable.

A fireplace surround or flange should be installed around the fireplace. It serves two purposes:

1. To allow Muros Wall Panels to finish somewhere – either directly into the surround or ideally tucked in behind it approximately 15mm.

2. To provide a degree of separation from the fireplace and installed panels.
 


 

 

are panels suitable to be installed in exterior locations?

Yes. Muros Wall Panels have been used successfully around the world for over 20 years in all types of environments.

Muros Wall Panels are not a cladding, and are instead used regularly as an exterior decorative finish. The majority of external installations involve some form of canopy, veranda or entrance to residences or commercial premises. Although many exterior installations are open to the weather elements. Every month Muros Wall Panels are installed in external spaces (mainly private residences).

For external spaces, the water-tight integrity of the building must be established prior to installation of Muros Wall Panels (Muros provides a durable decorative finish). Muros Wall Panels are either installed directly into the building substrate (e.g. Ply) or battens are applied to the substrate first (at 600 centres) and Muros Wall Panels installed onto the batten system. Appropriate flashing should be applied for external finishes.

Muros Wall Panels have an undulating relief on the rear of the panel i.e. the back of the panel reflects the design on the front. Muros Wall Panels do not have flat backs.

Muros Wall Panels are lightweight, strong, robust and durable. Panel properties include resistance to fire, water, erosion and ultra-violet light. That said, we advise use in external environments that there may be some fade over time (years) due to the high UV in this part of the world. We are yet to learn of any painting required in over eight years of operation in Australia and NZ.

Below are a number of other examples featuring external use of Muros Wall Panels.

 


 

 

 

 

are panels suitable for staircases?

are panels suitable for staircases?Yes. Muros Wall Panels are perfectly-suited to staircases and are used regularly in this application. By design stairways do not offer much space, however with Muros a natural relief and texture is achievable without losing valuable space or interfering with railings and banisters. Panels are durable, lightweight, flexible, thin and space-saving, and most importantly panels provide an authentic relief to create a feature wall with character.

Below are a number of examples featuring Muros Wall Panels on staircases.

 




 

can panels be installed on ceilings?

Yes. Muros Wall Panels are perfectly-suited to installation on ceilings due to their thin and lightweight design. Popular for wine cellars panels are large and flexible should a vaulted (curved) ceiling be required. Of greatest importance is the authentic design and high quality finish delivered by Muros.

Ceiling installations featuring Muros designs are demonstrated below.

 




 

are panels suitable for installation in kitchens?

Muros Wall Panels are regularly installed in kitchens and used as splashbacks. The following advice applies to use of Muros Wall Panels in kitchens:

Heat
While Muros Wall Panels are durable, robust and fire resistant they should not be subjected to direct and constant heat. Installation too close to gas hobs is not recommended where there is potential for flame to come in contact with panels (this would no doubt apply to any wall covering). In 2013 Muros Wall Panels were tested to latest Australasian fire rating standards: ISO 5660 (NZ) and AS/NZS 3837 (Australia). The wall panels achieved a Group 3 Number Classification rating as reported by BRANZ

Marking/ Maintenance
As with many textured surfaces and natural materials, Muros Wall Panels will mark if subjected to oils, food, steam or fats. When wall panels are installed in such locations, and spaces subject to regular moisture, it is recommended that a matt wall sealant is applied to the panels following installation. The sealant is used to seal the panels and assists with cleaning and maintenance of the textured wall surface. Porter Paints Matt Wall Sealant is a recommended solution - details provided here on the link… http://www.porterspaints.co.nz/paints/preparation--protection/matt-wall-sealer.

The installations below demonstrate use of Muros in kitchen spaces.

 


 

 

quality

how durable are panels?

For over 25 years Muros Wall Panels have been successfully installed throughout interior and exterior environments around the world. Panels are strong, flexible and durable and have proven resistance to water, erosion, fire and ultraviolet rays. During the maunfacture process wall panels are routinely subjected to strength and durability tests.

what quality assurance is available?

Murso Wall Panel design and manufacture processes have been operating successfully for over 25 years and are accredited with ISO9001 (Quality). All Muros Wall Panels carry a 5-year manufacturer’s warranty for internal use* when installed and maintained correctly according to Supplier Recommendations. External use also carries a 5-year manufacturer's warranty*, however there are a number of exclusions including colour and locality to heat, UV, sea and weather elements that may lead to deterioration of panels/ colour fade over time.
* Warranty applies when panels have been installed correctly, are used for their intended decorative purpose and maintained properly

how accurate are the colours presented?

Muros Wall Panel colours match closely those represented by Muros. Due to the individual nature of the handmade batch manufacturing process and temperature variation over a 12 month period, panel colours may differ slightly from those presented in Muros sample panels, reference sites, catalogues, promotional material and the Muros website.

Lighting, cameras, photography techniques and computer screens can alter panel colours presented, and many clients choose to paint wall panels to their desired colour or a brand/ design specification.

will the colour fade?

The authentic colour of each Muros Wall Panel is created using mineral pigments (printed) within the panel, and in a number of designs paint is also used to create a natural and endruing finish. Muros Wall Panels have been used successfully for over 25 years in both internal and external environments. In the event of panel colour fading over an extended period of time panels can be repainted.

installation

how are wall panels applied?

Muros Wall Panel installation is completed in five steps. Click here to view a one-page guide and 3-minute installation video on the Muros website.

Panel installation is recommended by experienced and capable Builders, Joiners, Shop-fitters or those confident of undertaking a do-it-yourself (DIY) project. Creativity and artistic flair is also useful during the jointing and painting stages of installation. Muros Wall Panels are supplied ready for installation, together with installation advice, guidelines and reference images. Due to their lightweight and flexible construction, fitting should be completed with little mess and in minimal time.

Installation begins by cutting panels to size and affixing them in place by screwing through the panels at areas of low relief in the panel design e.g. mortar in a brick design. If possible, installation should take place into a sound structure behind, such as 18mm MDF (internal) or Ply (external) walls which have been applied to strong stud and nogs. While not recommended due to its lack of strength, Gib board can also be used as a substrate with focus needed on screwing into the stud and nogs behind the Gib.

Another options is to affix 9mm Ply onto the already installed Gib board to strengthen it and provide a solid fixing. Installation can take place onto wood, concrete and brick too - anywhere that can be screwed into. It may simply take a little longer and involve drilling and plugging holes for the screws.

With the wall panels all in place, Muros Mastic (soft putty) is combined with a hardener and applied to conceal the screw heads and create seamless joints between each of the wall panels. The final step is to apply appropriate paint(s) supplied by Muros. Paint(s) are used to touch-up and finish the areas where Muros Mastic has been used.

For correct installation and finish, we recommend that the installer first views the one-page Muros installation guide and 2 minute installation video. Please contact us to discuss your job and receive indicative pricing or a free no obligation quote.

where can panels be used?

An extensive range of panel shapes and designs is available for walls and ceilings, arches, beams and pillars.

Muros Wall Panels have been designed and used extensively in both internal and external environments around the world for over 25 years. For external spaces panels provide a decorative finish. They are not a cladding and the water-tight integrity of the building or structure must first be established prior to installation of Muros Wall Panels.

are panels easy to cut?

Yes. Panels are easy to cut - most often using a radial saw (pref disks for fibre/ polyester or timber blade). An angle grinder or skill-saw can also be used. The key it to cut slow and evenly to create a straight panel edge. This is important for jointing to the next panel, or finishing the panel in a tidy fashion by butting it into a closed return (corner), up the ceiling or down to the floor.

The 3-minute Muros Installation Video demonstrates panel cutting and installation.
 


 

 

what substrate should be used on the wall to apply wall panels to?

Installation of Muros Wall Panels is completed in five steps - click here to view a 3-minute installation video.

Installation involves screwing through wall panels into a sound structure behind. Fifteen to twenty screws are typically used to affix the 4.3m² wall panels in place. As a guide, screws should be affixed at 600 centres. Screws should be applied to areas of low relief in the panel design and focused on the panel perimeter and through the centre. Muros Mastic (soft putty) is combined with a catalyst and applied to cover screw heads and joint between panels.

18mm MDF (internal) or 18mm Ply (internal/ external with appropriate flashings) substrate is recommended for a quick installation with sound fixing of panel to the wall.


 

While not recommended due to lack of strength, Gib board can work with focus needed on screwing into the stud and nogs behind the Gib. Another options is to affix 9mm Ply to the already installed Gib board to strengthen the wall and provide a solid fixing.

Installation can take place onto wood, concrete and brick too - as long as the substrate can be screwed into (often involving drilling holes and insertnig wall plugs first).

A solid substrate, rather than framing only, is recommended for two main reasons:

1. Screws can be applied quickly and conveniently in correct locations to achieve a secure fixing.

2. When Muros Mastic (soft putty) is applied to the joints between panels the mastic has a wall behind to help with the application and shaping process, as well as holding the mastic in place.

In the case of columns or pillars with a width of for examples, 600mm, it may be possibel to install Muros Wall Panels directly to the framing, without a substrate.

 

does the panel design repeat?

Muros projects often involve 10, 50 or over 100 wall panels of the same design successfully and seamlessly installed in the same location (exmple image below). Muros Wall Panels supplied are all the same design in the selected style (one exception is the distinctive Muros Roughcast Concrete which has three design options available).

After over 25 years of business, repetition of Muros designs is not a concern for the following reasons...

1. Muros Wall Panels are large - 3,280mm(w) x 1,310mm(h) - ranging between 4.1m² and 4.5m² per panel depending upon design.

2. Panel installation involves ‘staggering’ the panels i.e. panels shoudln't be installed one panel directly on top of other – they should be off-set.

3. The installation process, involves screwing, jointing and touch-up painting wall panels. It is proven process and well supported by Muros. A quality and seamless installation should be achieved every time.

4. For the Muros Roughcast Concrete style, the occasional panel should be inverted/ turned 180° to ‘break up’ the design and provide textural variation.
 

 

fire rating

are panels fire rated?

Yes. In 2013 Muros Wall Panels were tested to latest Australasian fire rating standards: ISO 5660 (NZ) and AS/NZS 3837 (Australia). The wall panels achieved a Group 3 Number Classification rating as reported by BRANZ. Installed correctly, Muros Wall Panels should not to be subjected to direct, strong or constant heat. Treat them like timber. Panels are fire resistant, however to maintain a quality appearance heat should not be directed onto the panels and an appropriate fire-retardant substrate is to be used. Muros Wall Panels with a Group 1 Number Classification (virtually inflammable) are also available.

are panels suitable for use around fireplaces and log-burners?

Every month Muros Wall Panels are installed in and around fireplaces. It is a popular application and Muros has been supplying fireplace projects for many years. Muros Wall Panels are robust and durable.

A fireplace surround or flange should be installed around the fireplace. It serves two purposes:

1. To allow Muros Wall Panels to finish somewhere – either directly into the surround or ideally tucked in behind it approximately 15mm.

2. To provide a degree of separation from the fireplace and installed panels.
 


 

purchase and supply

where can I purchase wall panels?

Muros Wall Panels are available in New Zealand (NZ), Australia, Asia and the Pacific Islands. Panels can also be supplied to other countries including those in the Middle East and North America - please contact us to discuss.

where can i view wall panel options available?

First, we recommend viewing installation images on the Muros website (available on all pages), and on the range page (click on any panel image to open and view more detail for each design). Numerous reference sites that are accessible to the public - bars, cafes, restaurants, retail stores, hotels - are well worth visiting to view fully-installed Muros Wall Panels. Useful for good decision-making! Locations include Sydney, Auckland, Melbourne, Wellington, Hamilton, Brisbane, Christchurch and regional centres. Please contact us for locations details, and a product catalogue and sample panels are also available.